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Housing Health Check

Would Your Home Pass the New Standards?

Dampness and mould in buildings can pose a serious risk. Coroners have cited mould exposure as a contributor to the recent deaths of Awaab Ishak, Luke Brooks and Jane Bennett. The 2022-23 English Housing Survey shows 4% of English homes, about one million dwellings, have a damp problem, rising to 9% in the private-rented sector. If you rent your home, you are more likely to experience structural or environmental dampness than if you own it.

Over the next few months and years, the government will introduce major changes to the social and private rental laws. Simon Trenerry from Safeguard Europe’s Technical Team shares his expert insight on everything you need to know:

A row of UK terraced houses.

How the Renters Rights Bill Will Affect You

Here are the big milestones in legislation related to damp and mould in homes:

  • 27th October 2025: Awaab’s Law (under the Social Housing [Regulation] Act 2023) comes into force. It sets strict standards for social sector landlords to inspect potential hazards within 10 working days, provide a written report within 3 working days, start repair works within 5 working days and resolve emergencies within 24 hours.

  • Summer 2025 / Spring 2026: The Renters Rights Bill will pass into law and introduce a wide range of changes to legislation including abolition of Section 21 ‘no fault’ evictions; limiting rent increases to annually in line with market rates; prohibit discrimination against tenants who have children or receive benefits; strengthen tenants’ rights to request a pet in the property; introduce a new Private Rented Sector Ombudsman and move to a simpler tenancy structure where all tenancies transition to rolling Periodic Tenancies.

  • 2030: The Government stated in 2024 that landlords must improve all privately rented properties to achieve an EPC rating of C or above by 2030. They are also considering applying this to the Social Rented Sector, which is not currently subject to any minimum energy efficiency standards.

These landmark changes will make your tenancy and dwelling safer by law.

Remember these dates and your expanding rights, so you can advocate more effectively for your right to live in a safe and damp-free property.

Spot the Early Warning Signs of Damp and Mould

Sometimes visible mould can seem to appear overnight - in ideal conditions it can grow significantly in as little as 24 hours.

Potential warning signs of mould growth include:

  • Damp patches or condensation on cold corners, windows, behind furniture, on skirting boards, walls or ceilings.

  • Condensation on windows and window sills each morning.

  • Musty odours, peeling paint and lifting wallpaper.

To reliably prevent mould growth, ensure that the indoor relative humidity of your home stays below 60% and that temperatures are maintained. A digital hygrometer (about £15 online) will inform you of your home’s current levels. Effective ventilation or a fully featured dehumidifier will help you to maintain a comfortable and safe humidity.

Awaab’s Law: a Zero Tolerance Approach to Damp and Mould

Awaab’s Law will come into force for social housing from October 2025. As we explained above, it sets strict time limits that all social sector landlords must comply with to resolve issues with damp and mould:

  • Inspect damp and mould hazards that present a significant risk within 14 days.

  • Provide a written report 48 hours after the inspection.

  • Start most repair works within 7 days and resolve emergency repairs within 24 hours.

The Government has stated their intention to extend this law to the private rented sector in the future. It aims to break the behaviour of some, less reputable landlords in both sectors to ignore dampness and issues such as condensation and mould, which may be symptoms of disrepair. Landlords must act to quickly and accurately diagnose the cause and take appropriate action towards resolution. At every stage, from reporting to action, all tenants have the right to a safe, damp and mould free home.

If landlords do not comply with Awaab’s Law, tenants will be able to seek redress through the social sector Housing Ombudsman Service, the Private Sector Landlord Ombudsman Service (more on this below), as well as through their Local Authority and the courts.

Find out more about the dangers of living in a mouldy home here

Decent Homes Standard: Improving Conditions In The Private Rented Sector

Following the introduction into law of the Renters Rights Bill (currently predicted to be in Summer 2025 / Spring 2026), privately rented dwellings (including HMOs) will need to meet the Decent Homes Standard (DHS). Whilst the details of the requirements that will need to be met have yet to be defined by the Government, they are expected to include:

  • The overall state of repair of the dwelling.

  • What will need to be provided for the comfort, safety and security of the residents.

  • The means of maintaining the temperature within the property.

Currently, to meet the Decent Homes Standard, social sector housing must meet the following criteria:

  • The property must be free from serious health and safety hazards such as damp, mould, fire / electrical hazards and structural instability.

  • The property must be in good condition, with no serious disrepair. Heating and electrical systems must be in good order and working effectively.

  • There must be reasonably modern facilities and services including a kitchen that is less than 20 years old, a bathroom that is less than 30 years old and adequate insulation against external noise.

  • The property must provide a reasonable degree of thermal comfort by an efficient heating system, effective levels of thermal insulation and energy efficiency measures.

This legislation will place an ongoing duty on landlords to proactively maintain properties in a decent condition, rather than relying on reactive repairs and improvements once tenants complain. Non-compliance will be a criminal offence and local councils will be given the power to issue penalties of up to £7,000 for landlords who fail to meet the DHS.

What to do currently when you find damp in a privately rented home

  • Report it in writing straight away: by email, tenant portal or other avenue of complaint. Ask for a full damp & mould inspection with internal/external checks.

  • Log and photograph everything: date-stamped images, room temperatures, humidity readings and any GP letters that link the damp to poor health.

  • If the landlord does not take action, you can contact the local authority Environmental Health Department to request a HHSRS inspection (The Housing Health and Safety Rating System under the Housing Act 2004 assesses 29 potential housing hazards which are potentially serious enough to cause injury or death within a dwelling).

  • If an Environmental Health Officer identifies a serious Category 1 hazard under the HHSRS, they have a legal duty to take action. This may include requiring landlords to fix issues, prohibiting the use of part or all of a building or carrying out emergency works.

  • Alternatively, or if no action is taken by the Environmental Health Department, you may wish to take legal action under the Landlord & Tenant Act 1985 / Homes (Fitness for Human Habitation) Act 2018 for repairs and damages.

Private renters do not currently have the same protections as social renters.

What to do currently when you find damp in social housing

  • Report it in writing straight away: by email, tenant portal or other avenue of complaint. Ask for a full damp & mould inspection with internal/external checks.

  • From October 2025, Awaab’s Law will compel the landlord to inspect within 14 days and issue a written diagnosis within 48 hours of inspection.

  • Log and photograph everything: date-stamped images, room temperatures, humidity readings and any GP letters that link the damp to poor health.

  • As set out under the Housing Ombudsman Complaint Handling Code 2024, your landlord must acknowledge your complaint within 5 working days. From that acknowledgement, the landlord has 10 working days to issue a Stage 1 response. If you are not satisfied with either their response or the outcome, you can request that your complaint is escalated to Stage 2. Within 20 days of acknowledgement, the landlord must then issue a final Stage 2 response addressing all points raised in the complaint document and any missed deadlines.

  • After the landlord’s final Stage 2 response, or 8-week silence, you can escalate the complaint to the Housing Ombudsman who can order the landlord to make repairs, issue compensation and implement policy changes.

  • Alternatively, if hazards persist, contact your Local Authority Environmental Health Department. Request a Housing Health & Safety Rating System (HHSRS) inspection by an Environmental Health Officer for Category 1/2 damp hazards. Improvement or Prohibition Notices may be issued which will compel your landlord to take action.

  • If your landlord has overseen systemic safety failings, alert the Regulator of Social Housing; it won’t handle individual repairs but can sanction landlords breaching consumer standards.

  • If urgent health risks remain, consider taking legal action under the Landlord & Tenant Act 1985 / Homes (Fitness for Human Habitation) Act 2018 for repairs and damages.

This is about to change.

Once the Renter’s Rights Bill comes into force (predicted to be in Spring 2026), the reporting process for damp and mould defects in private housing will be similar to social housing tenants, thanks to the introduction of the Private Rented Sector Ombudsman.

Private Rented Sector Ombudsman and Database

Once in place following the introduction of the Renters Reform Bill, every Private Rented Sector landlord in England must join the newly established Private Rented Sector Ombudsman. They must do this before the property is let or re-let, or even if an agent already handles the day-to-day tasks of managing or letting the property.

Prospective, current and former tenants will be able to use the service at no cost when a landlord’s actions, inactions or behaviour causes harm or inconvenience.

The Private Rented Sector Ombudsman will serve as an alternative to taking legal action or complaining to their Local Authority Environmental Health Department.

On the right, a landlord registers on the Private Rented Sector Database. On the right, a tenant checks the database.

The Ombudsman will investigate impartially and can order apologies, information disclosure, remedial works or compensation. Its decisions will be binding.

The scheme will be backed up by robust enforcement measures. Local councils can fine landlords up to £7,000 for an initial failure to join and up to £40,000 for repeat or ongoing offences. The Ombudsman will also have the power to award rent repayment orders for repeat or continuing breaches.

Alongside the Private Rented Sector Ombudsman, the Renters Rights Bill will also introduce a national Private Rented Sector Database. Every private landlord will be obligated to register themselves and each individual property to this database, which costs a to-be-announced fee.

The Database will give landlords a single web portal for official guidance relating to their obligations and responsibilities, while tenants will have easy access to check a landlord’s compliance history when searching for a new place to live.

The Database will give councils reliable data on who owns which properties, removing one of the biggest barriers to tackling poor housing conditions.

Local authorities will have the power to issue a penalty of up to £7,000 if the landlord does not register a property on the Database before advertising or letting it. Repeat offences could potentially lead to criminal prosecution, or a fine of up to £40,000.

Remember: conscientious landlords will work with you to ensure that your right to live in a damp and mould free environment is met. If this is not the case, there are a wide range of actions that you can take.

Everyday actions that you can carry out to help prevent dampness and mould in your home

  • Ventilate your kitchen and bathroom for 10 minutes after use. Close the door to ensure the moisture does not escape into the rest of the house. Open a window if you are able to or make sure that extractor fans are operating effectively.

  • Heat the whole property consistently throughout the day rather than just parts of the property only when you are at home. An even and consistently warm temperature of above 18 ℃ reduces the likelihood of condensation.

  • Dry laundry outdoors or in a tumble-dryer with the ducting venting outside. Alternatively, use a dehumidifier with a ‘laundry drying’ mode, or dry clothes in a well ventilated room.

  • Wipe away condensation on windows and window sills each morning during cold spells and winter to prevent mould from forming.

  • Treat mould with products specifically formulated to do so - traditional solutions such as bleach or vinegar are typically ineffective.

  • However, keep in mind that if there’s a structural damp problem with your property, there is little that you can do to solve the underlying cause yourself. Damp issues should always be brought to the attention of your landlord and investigated thoroughly by an experienced, qualified professional.

Once the Renters Rights Bill becomes law, the proposed measures will include:

  • Your landlord being compelled to investigate and to take action quickly when something is wrong under Awaab’s Law.

  • You will have greater protection from eviction, which will only take place in specific circumstances and with a longer notice period than currently, and you will no longer have to fear eviction for reporting issues and hazards.

  • You’ll be protected from excessive and frequent rent hikes.

  • You’ll have access to a Private Rented Sector Ombudsman for complaints resolution and to protect your interests.

  • Your home will meet higher standards in modernity, safety and energy efficiency.

  • The Private Rented Sector Database will give you access to information on your rights and details about your landlord and the way that they manage their properties.

The UK Government is working hard to address issues with damp and associated mould growth in social and private housing, having recognised that it is a public health emergency. Tenants are no longer automatically being blamed, and landlords' responsibilities and obligations have been clarified through existing and forthcoming legislation to a greater degree than ever before.

Tenants have a legal right to a warm, dry safe place to live in. These rights will be protected even further when the Renters Rights Bill shortly becomes law, and bodies such as the Private Rented Sector Ombudsman are created to safeguard tenants’ interests.

Get it Done

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