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How to Place an Order - Step by Step

A man uses a debit card and a mobile phone to shop online.

Step 1

  • Click Browse products on the top left of your screen to see the full range.

  • Select 'Add to Cart' on the product you wish to buy. 

  • For more product information, click 'Learn More'. When you're ready, click 'Buy' at the top right of your screen, then 'Add to Cart' to the right of the product image.

Step 2

  • Now you can continue shopping or check your shopping cart by clicking on 'My Cart' at the upper-right of your screen.

  • The contents and total of your cart will appear on the right. Click 'Checkout' to begin completing your order or 'View Basket' to see the full breakdown.

  • In View Basket, you can alter quantities by typing the number you require in the 'Quantity:' box. 

  • If you have a discount code, copy and paste the code into the 'Discount Code' box on the right-hand side. Click 'Apply' to see the new total.

  • When you're ready to complete your order, click the green 'Proceed to checkout' button on the right-hand side.

Step 3

  • From here, you can log in, create an account with us or continue as a guest. Creating an account is free and offers benefits like a faster checkout process, the ability to save multiple addresses, the ability to view and track addresses and more.

  • If you have logged in with a valid account, your shipping address, shipping and payment method will be pre-filled in with your default choice. You can modify these by clicking the 'Change' buttons to the right of each option.

  • When you're ready, click 'Pay'. The 'Pay' icon will change to 'Processing...'

  • Successful payment will lead you to an order confirmation screen. Check your email for order confirmation and further updates.

  • You're done! Sit back, relax and wait for your delivery. 

If you choose to checkout as a guest, you will have to manually type in your email address, shipping address and payment method for every order.
Payment via PayPal requires a PayPal account.
Any questions or queries? Give us a call at 01403 210204 for customer support.
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